Terms and Conditions

Introduction

Welcome to www.flclabs.com (“we,” “our,” or “us”). By using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

1. Eligibility
2. 1. You must be at least 18 years old to use our services.
   2. You must provide accurate registration information.
   3. To participate in auctions, users must authenticate using an official ID document for identity verification.
      
      
3. Auctions
4. 1. All bids are binding: the highest bid at auction closing must complete the purchase.
   2. Users must authenticate with an official ID document before bidding.
   3. Payment must be completed within 24 hours after the auction ends.
   4. Sellers are responsible for accurate item descriptions.
   5. We are not responsible for disputes between buyers and sellers but may assist in dispute resolution.
      
      
5. Product Sales
6. 1.  Regular products can be purchased directly through our platform.
   2. Prices are subject to change without notice.
   3. Shipping times depend on location and selected delivery options.
      
      
7. Home Services
8. 1. Services must be booked in advance and are subject to availability.
   2. Pricing is based on service complexity, time, and location.
   3. Customers must provide a safe working environment for service providers.
9. Payments and Refunds
10. 1. Payments must be made through approved payment methods.
    2. No-shows or late cancellations for services may incur fees.
    3. Refunds are subject to our Refund Policy (see Section 6).
       
       
11. Refund Policy
12. 1. For Auctions:
    2. 1. No refunds once an auction ends and payment is completed.
       2. Refunds only if the seller fails to deliver the item or misrepresents it.
       3. Disputes must be reported within 3 days of receiving the item.
          
    3. For Regular Product Sales:
    4. 1. Refunds available for unused and unopened products within 3 days of delivery.
       2. Products must be returned in original packaging with proof of purchase.
       3. Refunds processed once the returned item is inspected.
       4. Non-refundable items include digital goods, perishable items, and personalized/customized products.
    5. For Home Services:
    6. 1. Full refunds for cancellations made at least 24 hours before the scheduled service.
       2. Partial refunds for cancellations within 12 hours of service.
       3. No refunds for completed services unless there is a verified service issue.
       4. If a service provider fails to show up, a full refund will be issued.
          
          
13. Prohibited Activities
14. 1. Engage in fraudulent bidding, product purchases, or service bookings.
    2. Violate local, state, or national laws.
    3. Attempt to manipulate auctions or exploit system loopholes.
       
       
15. Limitation of Liability
16. 1. We are not responsible for any damages resulting from the use of our platform, auctions, products, or services.
       
       
17. Changes to Terms
18. 1. We reserve the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.